Naisbitt : 11 mindsets in developing insights into the future of our world
Naisbitt wrote the bestselling Megatrends: Ten New Directions Transforming Our Lives and Reinventing the Corporation, among others. He is a remarkably prescient futurist.
Here are the 11 mindsets he says he has used in developing his insights into the future of our world:
"While many things change, most things remain constant." What we need to accomplish doesn't change much, but how we do it changes often - and in big ways. Great companies maintain an unchanging core ideology and values, even as they innovate in all else. When thinking about the future, be careful to distinguish between real, long-term trends and short-term fads.
"The future is embedded in the present." The essence of this mindset is to pay attention to what is happening now in order to build an overall sense of direction. Naisbitt suggests reading newspapers as the best way to do this. Personally, I think careful attention to Blogs and online news works better today, but read Naisbitt's discussion before you decide.
"Focus on the score of the game." Ignore what people are saying about their intentions, or about what they want you to think happened. Pay attention to what really happened. In a football game, what matters is the final score. It doesn't matter how a team prepared, or what a coach thought about the referee. What counts is the score. Look to data. See the Evidence-Based Management website for more on this important concept.
"Understanding how powerful it is not to have to be right." Focus on what is right and ignore who is saying what. Don't let authority trump reason.
"See the future as a picture puzzle." Don't try to build your picture of the future as a linear, logical sequence of events. As with a puzzle, put the easy parts together first, then add other pieces as you see how they fit. Naisbitt says he finds it helpful to write each event, fad, phenomenon and other tidbit on a 3x5 card. He shuffles and deals them out repeatedly, looking for connections to jump out at him.
"Don't get so far ahead of the parade that people don't know you're in it." People can only comprehend so much change at once - don't push them so far that you leave them behind. Think about the museum tour guide, who waves her charges along, while never losing sight of the last person in the line.
"Corporate leaders have to be only imperceptibly ahead of their parades: They have to attend to business in a no-nonsense way," says Naisbitt. This is the mindset I have struggled with the most, sometimes attempting to move my organization farther and faster than it was ready for - and getting nowhere as a consequence.
"Resistance to change falls if benefits are real." (And I would add, if those benefits are understood.) People need to understand the benefits of a change. Once they do, and if the benefits are real enough, they will embrace the change. As a leader, remember that it is your job to help people see and understand those benefits. If your team doesn't get it, it's your problem - not theirs. When people resist change, find out why. And then address those real concerns.
"Things that we expect to happen always happen more slowly." Even famous futurists like Arthur C. Clarke have underestimated the time it takes for things to change.
"You don't get results by solving problems but by exploiting opportunities." Problems are the past. Opportunities are the future. Look for those who are focused on the opportunities of the future, rather than today's (or yesterday's) problems. Know when to drop old technology and old problems and grasp the new.
"Don't add unless you subtract." I love this one - it's all about focusing on the few things that are vital, and ignoring the rest. Don't add new products without dropping old ones. Don't add more people (for the same amount of work) without dropping some lower performers. Don't try to keep abreast of everything. Pick a few categories (five?) to watch. If you find a new category to watch, drop one of the old ones. No one can keep up with everything, so pick and choose what you will watch. As Naisbitt quotes Lao Tzu, "To attain knowledge, add things every day. To attain wisdom, remove things every day."
"Don't forget the ecology of technology." Every technology has unintended consequences. Ask Naisbitt's three questions about any change your are studying: "What will be enhanced? What will be diminished? What will be replaced?" Then seek a high-touch approach to high-technology - seek to make the new experience a human experience, not just a tech experience.
^O^